General

Can I buy directly direct from you?

For Trade Professionals and DIY customers, our products are available through our merchant and distributor partners. You can find a local stockist in our Stockist Finder.

For large-scale projects, please contact our team: [insert email]

Posted on: 19/08/2024
How do I sign up to the Sika eShop?

Complete the registration form via our eShop page.

Posted on: 28/10/2024
Who should I contact if I have an eShop query?

Please email eshop@uk.sika.com with any questions.

Posted on: 19/08/2024
Where can I find out about the benefits of the eShop?

You can find out more on our eShop information section.
In summary, using the Sika eShop allows you to order at a time that is convenient for you, and brings a range of other benefits:

  • Bring all your ordering into one eShop account
    Easy access to your orders and invoices placed with Sika Limited
  • Create multiple wish lists to store new products, or re-order instantly
  • Easy-to-use search facility to find products you know
  • See your full order price at checkout
  • Access the latest product information and datasheets in one place
Posted on: 19/08/2024
What email address should I use to place orders?

All orders should be sent to distribution.sales@uk.sika.com.

Key account orders should be sent to distribution.keyaccounts@uk.sika.com

Posted on: 19/08/2024
Who do I speak to if I have a query?

Please get in touch with our Customer Services Team at distribution.sales@uk.sika.com.

Alternatively, you can direct your query to your Account Manager if applicable.

Posted on: 19/08/2024

Product

I'm using Sika FastFix All Weather; how do I achieve the perect finish?

Ensure all joints have a minimum full depth width of 5mm and are at least 20mm deep. The paving and joints should be thoroughly wet before application, but joints should be free of standing water, dirt, debris, or weeds. Ensure the paving bedding is well drained.

Remove Sika FastFix All Weather from the packaging and cut the bag. Once punctured or opened the material must be used within 1 hour. Any unused material can be stored in the bucket for up to a month.

Use Sika FastFix All Weather in small manageable amounts. Avoid spreading over a large area before application. Ensure material is all loose by raking through. Do not try to break up and use any small set lumps. Do not add any extra sand.

Using a soft broom, or hand brush for smaller areas, work Sika FastFix All Weather into the joints. Make sure each joint is completely filled and the material well compressed.

Sika FastFix All Weather will start to set in 6 to 12 hours above 15°c in dry conditions. Allow up to 5 days for full set in temperatures between 4°c and 15°c. Contact with rain or moisture can slow the final set.

Posted on: 28/10/2024
Everbuild woodworm killer says the product is clear but looks milky. Is this right?

Woodwork Killer looks milky in the tin but will dry clear. If concerned, test in a small, inconspicuous place before using.

Posted on: 28/10/2024
Can I overpaint Sikaflex EBT+?

Unfortunately, due to the flexibility of this product, SikaFlex EBT+ isn’t suitable for overpainting.

Posted on: 28/10/2024
Which self-levelling product can be used and left externally?

SikaFloor 131 Level Latex Ultra Self Levelling Compound is suitable for use externally.

Posted on: 28/10/2024
Can I use Patio Wizard on tarmac?

Yes, Patio Wizard is suitable for use on tarmac.

Posted on: 28/10/2024
What colour is Pinkgrip?

Believe it or not, Pinkgrip is pink.

Posted on: 28/10/2024
Is Stixall a neutral cure product?

Yes, Stixall is neutral cure as is Silicone 825.

Posted on: 28/10/2024
Can 403 Concrete Hardener & Dustproofer be overpainted?

No, 403 Concrete Hardener & Dustproofer cannot be overpainted.

Posted on: 28/10/2024
Can Rendagrip be used on painted surfaces?

No, Rendagrip isn’t suitable for use on painted surfaces.

Posted on: 28/10/2024
Can I use Evercryl on wood?

No, Evercryl isn’t suitable for use on wood.

Posted on: 28/10/2024
Where can I download a complete set of Sika product data sheets?

Visit our Downloads area or you can download from each product page.

Posted on: 28/10/2024

Merchant

I am a Merchant or Distribution Partner; how do I place an order online?

You can order through the Sika eShop.

You will require an eShop account with Sika.Log into the eShop using your account number and password to log into the Sika eShop portal or App. 

To register for the eShop, visit our registration page.

Posted on: 28/10/2024
I am a Merchant or Distribution Partner; how do I access product Images and videos for marketing?

You can download all product images and available marketing assets including campaign assets, flyers, and videos from our Sika Marketing Image Library.

Posted on: 28/10/2024
I run a Builders Merchant; how do I set an account up with Sika?

Please contact our team who will assist in setting up a new account.

Posted on: 28/10/2024

Everbuild to Sika Integration

Why has Everbuild integrated into Sika?

Sika acquired Everbuild back in 2013. The Everbuild brand has now legally integrated into Sika becoming one statutory organisation. This brings system and process efficiencies, giving you an improved customer experience. 

Posted on: 28/10/2024
What if I have both a Sika customer account and an Everbuild customer account?

From 3 January 2023, your Everbuild Building Products Limited customer account will be inactive, and your Sika Limited account must be used.

Posted on: 28/10/2024
Did Everbuild Product Codes change for the integration into Sika?

Yes, the existing Everbuild product codes were replaced by the Sika SGAN. These are readily available from your local account manager.

Posted on: 28/10/2024