Who do I contact if I have an issue or concern with this service?

You can get in touch with your local representative at any time. Our customer services team are also happy to support with any queries: 01707 358540

Posted on: 30/01/2025
Have drivers been fully trained in the use of the IBC vehicles?

Yes. All drivers will be trained and equipped correctly. Evidence of this training can be made available on request.

Posted on: 30/01/2025
Will there be any changes to the processes for booking in Bowkers deliveries?

No. All processes will remain the same as they are presently for booking in on delivery.

Posted on: 30/01/2025
Will lead times on my deliveries change?

No. The current lead times for deliveries will remain the same.

Posted on: 30/01/2025
What changes are happening to the current admixture delivery service?

The service to you is predominently unchanged. From 1st March, we are transitioning from our current haulier Clarkes Transport to a new haulier Bowkers Transport. We plan to move to a fleet of specialised pump-over vehicles, with the back-up of a mobile pump-over service from Bowkers. This will be a transition over 3-5 months where you will begin to see the Sika fleet vehicles as part of your service.

Posted on: 30/01/2025
How can I stop the cap on Stick2 Superglue sticking to the nozzzle after use?

To prevent the Stick2 Superglue cap from sticking to the nozzle, we recommend cleaning it with Stick2 Debonder after each use. 

Posted on: 27/01/2025
Did Everbuild Product Codes change for the integration into Sika?

Yes, the existing Everbuild product codes were replaced by the Sika SGAN. These are readily available from your local account manager.

Posted on: 28/10/2024
What if I have both a Sika customer account and an Everbuild customer account?

From 3 January 2023, your Everbuild Building Products Limited customer account will be inactive, and your Sika Limited account must be used.

Posted on: 28/10/2024
Why has Everbuild integrated into Sika?

Sika acquired Everbuild back in 2013. The Everbuild brand has now legally integrated into Sika becoming one statutory organisation. This brings system and process efficiencies, giving you an improved customer experience. 

Posted on: 28/10/2024
I run a Builders Merchant; how do I set an account up with Sika?

Please contact our team who will assist in setting up a new account.

Posted on: 28/10/2024
I am a Merchant or Distribution Partner; how do I access product Images and videos for marketing?

You can download all product images and available marketing assets including campaign assets, flyers, and videos from our Sika Marketing Image Library.

Posted on: 28/10/2024
I am a Merchant or Distribution Partner; how do I place an order online?

You can order through the Sika eShop.

You will require an eShop account with Sika.Log into the eShop using your account number and password to log into the Sika eShop portal or App. 

To register for the eShop, visit our registration page.

Posted on: 28/10/2024
Where can I download a complete set of Sika product data sheets?

Visit our Downloads area or you can download from each product page.

Posted on: 28/10/2024
Can I use Evercryl on wood?

No, Evercryl isn’t suitable for use on wood.

Posted on: 28/10/2024
Can Rendagrip be used on painted surfaces?

No, Rendagrip isn’t suitable for use on painted surfaces.

Posted on: 28/10/2024
Can 403 Concrete Hardener & Dustproofer be overpainted?

No, 403 Concrete Hardener & Dustproofer cannot be overpainted.

Posted on: 28/10/2024
Is Stixall a neutral cure product?

Yes, Stixall is neutral cure as is Silicone 825.

Posted on: 28/10/2024
What colour is Pinkgrip?

Believe it or not, Pinkgrip is pink.

Posted on: 28/10/2024
Can I use Patio Wizard on tarmac?

Yes, Patio Wizard is suitable for use on tarmac.

Posted on: 28/10/2024
Which self-levelling product can be used and left externally?

SikaFloor 131 Level Latex Ultra Self Levelling Compound is suitable for use externally.

Posted on: 28/10/2024
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