At Sika Limited, we understand the current situation is an unknown and is affecting many of our customers and suppliers. As such, we have created this information hub to provide the most up to date information regarding our products, services, and Government guidance for the construction industry. If you have any queries please do not hesitate to contact us.

Please note our offices are closed to visitors, however two thirds of our employees are working from home, to provide continued support.

Staying COVID-19 Secure in 2020 - find out how we have complied with the government’s guidance on managing the risk of COVID-19 - view here.

FAQs for our Customers

Are you open?

Yes we are. We have reacted and enabled all the government guidance in order to protect our employees and those who work with us.  The senior management team have formed a project team to continuously monitor all government updates and to implement all required changes to our working practices. 

Our priorities are and will continue to be: 

1. Keeping our employees safe  
2. Help to slow the spread of the virus  
3. Maintain business continuity for our staff and our customers 

For now, the construction industry remains active and is key for the government providing the social distancing advice is in place. We have several critical projects that we must supply in line with the government advice.

How will my order be affected?

Currently the supply chain is operating normally, and the availability of products is good. As this situation develops, we are seeing signs of high demand on certain product lines and we are working harder than ever to meet the daily needs of our customers.

Who do I contact about on-going orders?

If you want to order any product, check on availability, price or quantities, please contact your local Area Sales Manager or our Sales Offices on 01707 394444 for Welwyn Garden City, 01772 259781 for Preston, and 0113 2403456 for Leeds.

Are your sales and technical departments still operating?

Yes. We have enabled two thirds of our employees to work from home. Our sales and technical departments are fully functional and available to answer your product queries. If you cannot find the answer to your query on here, then you can contact us by sending your details using our  enquiry form, and we will direct your enquiry to the relevant team.

How are delivery times affected?

Current lead times remain unchanged, however, we are no longer able to provide overnight or same day deliveries. We are working closely with our transport partners to minimise disruption, however, there are possibilities of delay. The situation is evolving rapidly and we will continue to monitor the transport situation and will keep you updated.

Ways in which we are protecting our staff

Hand sanitiser production
Hand Sanitiser Production
IT connectivity
IT Connectivity
Employees working from home
Working from Home
IT Connectivity
Mental Health

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